Privacy Policy
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1. Introduction
Thetford International Group (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This policy explains how we collect, use and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. What Information We Collect
We may collect and process the following personal data:
Name and job title
Company name
Contact details (email address, telephone number)
Enquiry information submitted via forms, email or phone
Website usage data (via cookies and analytics tools)
3. How We Use Your Information
We use your personal data to:
Respond to enquiries and provide information about our products and services
Supply, install and service waste compaction equipment
Manage customer relationships and ongoing support
Improve our website, services and user experience
Comply with legal and regulatory obligations
We only process your data where we have a lawful basis to do so, including consent, contract performance and legitimate business interests.
4. How We Store Your Data
Your data is stored securely using appropriate technical and organisational measures. We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal obligations.
5. Sharing Your Data
We do not sell or share your personal data for marketing purposes. We may share your data with:
Group companies within Thetford International Group
Trusted service providers (e.g. IT, hosting, CRM systems)
Professional advisers (legal, financial, regulatory)
Authorities where required by law
All third parties are required to process your data securely and in compliance with data protection legislation.
6. Your Rights
Under UK GDPR, you have the right to:
Access your personal data
Request correction of inaccurate or incomplete data
Request erasure of your data (“right to be forgotten”)
Restrict or object to processing
Request transfer of your data (data portability)
To exercise any of these rights, please contact us using the details provided on our website.
7. Cookies & Website Tracking
Our website uses cookies and similar technologies to improve functionality and analyse usage. For more information, please see our Cookie Policy below.
8. Data Security
We take appropriate steps to protect your personal data from unauthorised access, alteration, disclosure or destruction.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
10. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us via the details provided on our website.
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Cookie Policy
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This website uses cookies to help provide a better browsing experience, understand how visitors use our website and improve our services.
What are cookies?
Cookies are small text files stored on your device when you visit a website. They allow the website to recognise your device and remember certain information about your visit.
How we use cookies
We may use cookies to:
Ensure the website functions correctly
Understand how visitors use our website
Improve website performance and user experience
Measure website traffic and the effectiveness of our marketing
Where required, non-essential cookies will only be used with your consent.
Managing cookies
You can accept or decline non-essential cookies through our cookie consent banner. You can also manage or delete cookies through your browser settings.
Contact us
If you have any questions about our use of cookies, please contact us.
This policy may be updated from time to time to reflect changes to our website or the cookies we use.